Must-knows at ZUST
一、Life ServiceGuidance
Q.1:What are the responsibilities ofSOIE, Logistics Department, and Subordinate Schools respectively?
School of International Education(SOIE,Room 409, 411,413floor ofWestLibrary):admitting students, daily services, visa issues, scholarships,collecting tuition and insurancefees, organizing activities.
Logistic Department (Tingsong Restaurant second floor, office number 237):collectingaccommodationfeesof Tingsong dormitoryandproviding accommodationservices.
Subordinate schools: All teaching affairs, asking for leave, transcripts, major-changing, selecting courses, retaking courses, etc.
Q.2：Can studentsridegas or oil-powered motorcycles on campus or in Hangzhou? What about e-bikes?
No, it is forbidden torideagas or oil-powered motorcycle. You canridee-bike, but if youridee-bike, please finish your registration procedure and get a driving license. E-bikes with maximum speed over 20 kilometers/per hour and/or maximum weight over than 40 kilograms are considered illegal in Hangzhou. Please do notridehigh-powered e-bikes.
Q.3:Do all new students needmedicalcheck before starting class?
Yes, all new students should take the required health examination at the designated hospital at ascheduled time. If students completed the physical examination overseas, they should have the examination certified by theHangzhouInternational Health Center. If the health condition of an individual does not meet health standards of China, their admission qualificationwillbecanceled.
Q.4:Do all students need do medical check each year?
Yes, all students in campus are required to do a medical check each year.
Q.5: If my visa or resident permit will expire soon, how can I extend it?
Visas are personal issues.If you need to extend your visa, please tellyour advisorto prepare visa extension materials for you at least2week before your visa expires. Do not come to take visa document at last day your your visa deadline.
Q.6:If any emergency occursand I need insurance services, how does my insurance work?
The insurance can only be used in Chinese Public Hospital. It coversthe cost ofhospitalization and incidence. When you are hospitalized in a sickroom orhave anaccident, you should call teachers from SOIEor call 400-810-5119 transit 1 within 24 hours.SOIEwill help to contact the insurance company to enquire the possibility of paying fees for students in advance. Those who report after 24 hours must pay fees by themselves, then claim insurance after recovery. Insurancewill not coverany accidents which occurred under the influence ofalcoholor drugs.
Q.7:Does insurance cover outpatient fees?
Yes, it covers part of it. The daily limitof theamountto beconsidered byinsurance is 600 Yuanandthe pay line is 650 Yuan (deductible franchise) and the percentage is 85%. For example, the first time you paid 800yuan, the second time you paid 500yuan, the insurance you can claim is (600+500-650)*85%
Q.8:Does ZUST provide scholarships for students? How and when can I apply for it?
Yes, the University will notice all students andacceptscholarship application in June every academic year. We will make evaluation of all scholarshipapplicants on your final scores, attendance, social services,SOIE activities involvement,etc.
Q.9:Where can Iread regulations at ZUST?
Students can and should read the International Students Handbook which covers almost all regulations at ZUST and obey them. Students should stay away from excessive drinking,taking or selling drugs which are forbidden by Chinese lawand should be clear with insurance policy.
Q.10:What should I do if I change my living address, passport information or contacts?
Please come to register inSOIEoffice first within 24 hours. If your new addressis on campus, youarerequired to make new accommodation registration in dorm office Tingsong5-237. If your new address is off campus, you should go to the local police station to register. The accommodation and passport information registration must be done within 24 hour afterthe changehas occurredaccording to Chinese laws.
Q.11:Can I cook in my room in school dorm?
No. Students should cook in public kitchen and put all cooking devices in a locker inside the kitchen. Using electric blankets, immersion heaters, infrared heaters and other high-power electrical appliances in rooms is forbidden. Additionally, lodging guests in dorms is forbidden.
二、Study Guidance
Q.12:How caninternational students change their major?
Each international student is entitled to the right to change their major one time during his or her study period at ZUST. International students who apply for a change ofmajorshall be able to meet the requirementsof target major. International students should submit the application to their respective department heads in theirmajor schoolat the end of each semester.
Q.13：How do suspended studentsreturnto school?
Students should apply for resumption 4 weeks in advance (hospital proof should be provided for illness suspension). After getting permission from the subordinate school,School of International Educationand Teaching Affairs Department, resumption procedure can be started.
Q.14:What is the HSK requirement of graduation qualification for Bachelor degree students?
All students must passHSK,otherwiseZUST will notconfer any degree.
Bachelor students in English-taught major should pass HSK4with 180 points or higher
BachelorStudents in Chinese-taught major should pass HSK 5 with 180 points or higher
Bachelor students in Business Chinese major should pass HSK 5 with 210 points or higher
Master students in English-taught major should pass HSK3with 180 points or higher
Master students in MTSCOL major should pass HSK6with 180 points or higher
Q.15:If I fail some courses, what can I do?
Your major school will arrange free make-up exams at the beginning of new semester. If you fail the make-up exams, you should pay retaking-course fee and retake the courses. For more details, contact yourmajorschool.
Q.16:How much does it cost to retake a course?
If students fail the make-up examination, they have to retake the course and should pay 70% of the credits fees. If the student fails the second time, he should pay100% ofcredits fees when he retakes the course.
Q.17:In what condition will students be expelled from the University?
Internationalstudents will be expelled from the university if they have one of the following situations:
1. Voluntarywithdrawal from school;
2. Thosewho do not register in 2 weeks after the supposed time period without reasonable reasons;
3. Thosewho fail to finish all the courses in scheduled period;
4.Those who fail to resume their study after schooling suspension period orwhofail to passthe post-suspensionreview;
5. Thosewhoare unable tostudyat schooldue toillness or disabilitywith adiagnosisdesignatedby ahospital;
6. Thosewho are absent for schooling for more than 2 weeks or more in succession;
7. Skip 50 hoursor more of classeswithin one semester.
8.For thosewho haveobtained less thanhalf of the mandatorycredits. Respectivesubordinate school willfirstgiveapaper warning, which will be kepton filein School of International Education. If such phenomenon appearsasecond time,respectivesubordinate school and School of International Education will give themadrop-out paper warning. If such phenomenonoccurs athird time, the studentshallbe ordered to quit school.
9. Those whohave received a paper warning fromSchool of International Educationthree or more times due toseriousnegativesocial influenceunto theschool due to violation ofnational Chinesediscipline and law,
10.Takinganti-Chinese words and deeds seriously during the period of school.
11. ViolatingChinese lawsorbeing placed incustody bytheChineselawauthority.
12. Those who apply for tuition fee deferment but are unable to clear the arrange beyond the deadline.
Q.18：How to ask for leave?
Students should go to your major school to ask for leave.In general, students are not allowed for private affair leave. International students who are ill and unable to attend classes should provide a medical certificate from the school clinic or an acceptable hospital to ask for leave. Missing class without a previously granted absence or missing class after the granted time will be considered as skipping class (unexcused absence). For more details, check theInternational Students Handbook.
Q.19:Is my attendance important?
Yes, if your final attendance is below 70% within one semester, the immigration office will reject your visa extension and force you to leave China. Attendance is an important standard for scholarship application.Students who never miss any class for one academic year are eligible to apply for Scholarship forHardworking.
Q.20:What will happen if students violate the examination disciplines?
ZUSTwill not award degrees to any student found cheating in examinations. Any behavior that violates the examination regulations will have consequences including a warning, serious warning, demerit point, probation or exclusion according to the seriousness of the case.
Q.21:What is the visa policy for students who can not graduate as scheduled?
According to Rules and Regulations Concerning Student Status for International Bachelor-degree Program Students (Chapter 4, Article 24), the schooling of an international undergraduate student lasts 4 years (Architecture and Urban and Rural Planning 5 years). Those who cannot graduate in time for any reason can apply for an extension. The extension can be 4 years at most. Therefore, students who reached the completion of their study can apply to write exams aiming to obtain their graduation certificate. This must be within a span of 4 years after completion of their study. Degraded students should complete their study within the required periods. In order to strengthen daily management, the University has hereby made the following amendments:
ZUST will evaluate and decide whether or not to help bachelor degree students apply for a visa for a maximum of 5 years starting from the date registered at ZUST( Architecture and Urban and Rural Planning 6 years), If a student fails to pass their respective diploma exams within required 5 or 6 year period and still wishes to apply to write graduation exams, they are obligated to leave China; then return to sit for the exams at a stipulated time. The University will assist in helping students obtain their short stay visa.
The visa issue for master’s degree students refers to the above regulations; one more year is added to visa for scheduled study duration.
